Follow these steps to fix and reset the error.
- Turn Off the Printer
- Remove Cartridge
- Refilling the cartridge
- Reinstall the cartridge
- Turn The printer ON
- The printer is off and plug the power cord.
- Press the button STOP / RESET and hold, then press and hold the POWER button
- POWER button still press, release the STOP / RESET, then press the STOP / RESET 2 times in a state of the power button is pressed.
- Release both buttons simultaneously
- The printer will proceed in a while (a while), then the LCD panel will show the number zero (0)
- Computer will detect NEW DEVICE, Ignore it…
- Press the power button, then the printer will turn off
- Press the power button again, then the printer will be ready to use